Comments for Dr. Burt Smith's Blog http://www.drburt.com/Blog Dr. Burt Smith is the president and founder of Executive Marketing Information, an Oklahoma-based marketing consultancy. He is the author of The Great Game of Networking. He is an award-winning past-president of the American Marketing Association and holds two professional certifications in marketing and one in total quality management. He customizes presentations around the topics of marketing, sales, leadership, customer satisfaction systems, quality, branding, organizational design, and networking. He is also a champion auctioneer and one of his most Sun, 05 Feb 2012 18:14:19 +0000 http://wordpress.org/?v=2.2.1 Comment on Well, here we are… by sgtboz http://www.drburt.com/Blog/2012/01/23/well-here-we-are/#comment-564 sgtboz Tue, 24 Jan 2012 12:03:53 +0000 http://www.drburt.com/Blog/2012/01/23/well-here-we-are/#comment-564 Looking forward to those next entries...now you're extra accountable! :) Looking forward to those next entries…now you’re extra accountable! :)

]]> Comment on Bigger than the Maytag Repair Man? by Tara Fiechtl http://www.drburt.com/Blog/2011/10/22/bigger-than-the-maytag-repair-man/#comment-512 Tara Fiechtl Tue, 08 Nov 2011 15:33:34 +0000 http://www.drburt.com/Blog/2011/10/22/bigger-than-the-maytag-repair-man/#comment-512 I love this example. I recently had car problems and took it into a small nearby car repair shop (name escapes me now!) and received the same kind of service. Offered to take a look for me (at no charge) and ask me if my husband was "handy". I said yes, in fact he can diagnose and fix just about anything, which is nice to have around the house! He told me the part I needed and said it was simple enough that I didn't need to waste my money on something so simple to fix. How many times does that happen at a car repair shop, not many, and it was a first for me! I will be driving by later to recall the shop and be sure to recommend that shop to anyone having trouble with their car! I love this example. I recently had car problems and took it into a small nearby car repair shop (name escapes me now!) and received the same kind of service. Offered to take a look for me (at no charge) and ask me if my husband was “handy”. I said yes, in fact he can diagnose and fix just about anything, which is nice to have around the house! He told me the part I needed and said it was simple enough that I didn’t need to waste my money on something so simple to fix. How many times does that happen at a car repair shop, not many, and it was a first for me! I will be driving by later to recall the shop and be sure to recommend that shop to anyone having trouble with their car!

]]> Comment on Is Halloween a business holiday? by sgtboz http://www.drburt.com/Blog/2011/10/27/is-halloween-a-business-holiday/#comment-508 sgtboz Fri, 28 Oct 2011 23:58:33 +0000 http://www.drburt.com/Blog/2011/10/27/is-halloween-a-business-holiday/#comment-508 Beautifully told, sir. My Smith Grocery was Wig's Wag-a-Bag. Wig made the best Icee's and I'd sure love to see that fella's smile again. Thanks for sharing such a great story. Beautifully told, sir. My Smith Grocery was Wig’s Wag-a-Bag. Wig made the best Icee’s and I’d sure love to see that fella’s smile again. Thanks for sharing such a great story.

]]> Comment on Why do you hate the term “Small Business” so much? by sgtboz http://www.drburt.com/Blog/2011/09/25/why-do-you-hate-the-term-small-business-so-much/#comment-507 sgtboz Thu, 06 Oct 2011 14:26:01 +0000 http://www.drburt.com/Blog/2011/09/25/why-do-you-hate-the-term-small-business-so-much/#comment-507 I agree, sir! I am speaking next week at the OU Center for the Creation of Economic Wealth (ccew.ou.edu) and am going to use a few sentiments from this blog, with your permission of course. Thanks! I agree, sir! I am speaking next week at the OU Center for the Creation of Economic Wealth (ccew.ou.edu) and am going to use a few sentiments from this blog, with your permission of course. Thanks!

]]> Comment on 11 on a scale of 10? by Brian Blake http://www.drburt.com/Blog/2011/06/07/11-on-a-scale-of-10/#comment-490 Brian Blake Tue, 07 Jun 2011 18:14:34 +0000 http://www.drburt.com/Blog/2011/06/07/11-on-a-scale-of-10/#comment-490 Thank you very much for the kind words, Dr. Burt. I'm humbled. I was very fortunate over the last year to lead a group of passionate leaders. Yes, I gave the directive "Turn It Up To 11", but it was this team of ambitious, forward-thinking innovators who gave it legs and made the dreams reality. I simply helped when I could and stayed out of the way when they were on a roll. The best executive is the one who has sense enough to pick good men to do what he wants done, and self-restraint enough to keep from meddling with them while they do it. ~Theodore Roosevelt PS - Ol' Teddy was from another era! :) Our board consisted of men and women and they are all exceptional. Thank you very much for the kind words, Dr. Burt. I’m humbled.

I was very fortunate over the last year to lead a group of passionate leaders. Yes, I gave the directive “Turn It Up To 11″, but it was this team of ambitious, forward-thinking innovators who gave it legs and made the dreams reality. I simply helped when I could and stayed out of the way when they were on a roll.

The best executive is the one who has sense enough to pick good men to do what he wants done, and self-restraint enough to keep from meddling with them while they do it. ~Theodore Roosevelt

PS - Ol’ Teddy was from another era! :) Our board consisted of men and women and they are all exceptional.

]]> Comment on Thanks from one happy customer! by Lori Philo-Cook http://www.drburt.com/Blog/2011/03/31/thanks-from-one-happy-customer/#comment-488 Lori Philo-Cook Fri, 01 Apr 2011 20:05:45 +0000 http://www.drburt.com/Blog/2011/03/31/thanks-from-one-happy-customer/#comment-488 I couldn't agree more. While I have not been a member of the OKC Chapter of AMA as long as you have, I have been a member for several years now. I am totally impressed with the group. The monthly programs are top notch. In fact, the monthly programs are something I look forward to all month. And, it's a great group for networking because it's well attended. Glad you gave a shout out to Brian Blake; he's been an outstanding President, and has taken the group from a strong 10 to an 11! Kudos to Brian and the rest of the Board. I couldn’t agree more. While I have not been a member of the OKC Chapter of AMA as long as you have, I have been a member for several years now. I am totally impressed with the group. The monthly programs are top notch. In fact, the monthly programs are something I look forward to all month. And, it’s a great group for networking because it’s well attended.

Glad you gave a shout out to Brian Blake; he’s been an outstanding President, and has taken the group from a strong 10 to an 11! Kudos to Brian and the rest of the Board.

]]> Comment on The Most Famous Reindeer of All? by Brian Blake http://www.drburt.com/Blog/2010/12/11/the-most-famous-reindeer-of-all/#comment-487 Brian Blake Wed, 30 Mar 2011 16:03:50 +0000 http://www.drburt.com/Blog/2010/12/11/the-most-famous-reindeer-of-all/#comment-487 Man... That's some good stuff! Thanks for sharing! Man… That’s some good stuff!

Thanks for sharing!

]]> Comment on Quality Is Always Cheaper? by sgtboz http://www.drburt.com/Blog/2011/01/03/quality-is-always-cheaper/#comment-403 sgtboz Mon, 03 Jan 2011 22:13:36 +0000 http://www.drburt.com/Blog/2011/01/03/quality-is-always-cheaper/#comment-403 One of my fav's: The distaste of poor quality far outlasts the sweetness of low price. Not sure the source but so true! One of my fav’s: The distaste of poor quality far outlasts the sweetness of low price.

Not sure the source but so true!

]]> Comment on Marketing Myopia vs. the WWE? by Chris Jenkins http://www.drburt.com/Blog/2009/05/18/marketing-myopia-vs-the-wwe/#comment-388 Chris Jenkins Fri, 31 Dec 2010 18:49:11 +0000 http://www.drburt.com/Blog/2009/05/18/marketing-myopia-vs-the-wwe/#comment-388 Besides the talent business mentioned in the article, WWE is also using dialogue between wrestlers to really get the audience to watch and to follow the WWE like a sitcom or soap opera. This is an excellent way of turning the WWE from just wrestling into a complete form of entertainment. Besides the talent business mentioned in the article, WWE is also using dialogue between wrestlers to really get the audience to watch and to follow the WWE like a sitcom or soap opera. This is an excellent way of turning the WWE from just wrestling into a complete form of entertainment.

]]> Comment on Toys R Us Goes to the Mall? by sgtboz http://www.drburt.com/Blog/2010/11/12/toys-r-us-goes-to-the-mall/#comment-369 sgtboz Sat, 13 Nov 2010 12:32:12 +0000 http://www.drburt.com/Blog/2010/11/12/toys-r-us-goes-to-the-mall/#comment-369 Love the quote, Dr. B, as well as the idea of "our" economy instead of "the" economy. Thanks for the insight. Love the quote, Dr. B, as well as the idea of “our” economy instead of “the” economy. Thanks for the insight.

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